This course is intended to be used as a:
- Quick reference for specific topics
- Tool to assist and shape your development and
Whatever your reason for selecting and taking this course, once you have completed it please take some time to reflect on how you can apply your learning to your current role and future/potential roles. It is important to discuss your learning with your line manager and seek feedback about
your learning and the positive changes that occur.
We all have our own preferred learning styles but having a good mix between experiential, face-to-face, reading and coaching/mentoring will give you the best way to develop further.
Introduction: Writing in the Real World
The challenge of information overload.
Barriers to writing and reading.
What will help you improve your writing.
Overview of content.
Navigating around the course.
Your personal challenges.
Part I: Before you will start to write
Who are my readers? Planning the content and structure.
Planning with mind maps and post-its.
Structuring your document.
Testing the plan.
Part II: How to write clearly and concisely
Take care on with jargon, use simple words.
Remove redundant words and phrases.
Sentence length and signpost words.
Put the main point first.
Active versus passive.
Paragraphs. punctuation, layout, illustrations.
Style and structure.
Part III: Reviewing and Polishing
Critiquing and proofreading.
TOP 10 tips for proofreading.
Getting the Tone just Right
Reduced level of communication.
Why you don’t always get the reaction you want?
Creating rapport in writing.
Be clear and assertive.
Pointing out a discrepancy.
Expressing your feelings.
Giving an ultimatum.
Words to be vary of.
Influencing your reader.
Ideas and Tips
Signing on and off.
Writing in global business world.
Common irritations to avoid.